Supply Chain Benchmarking - Self-Assessment

Supply chains have become mission critical in today’s dynamic markets. That also means they have to run at peak performance.

To get there, organizations need to address the underlying factors that cause complexity and pain points. Industry leaders have done so, and are gaining a competitive advantage.

See how your supply chain compares.

START

What region?

Select one option:

Asia Pacific

Europe
Middle East
Africa

Latin America

North America

Which industry are you in?

Select one option:

Retail and eCommerce

Wholesale and distribution

Manufacturing – Durable Goods

Manufacturing – FMCG

3PL (logistics services and/or transportation)

Other

What is the average annual turnover rate of your warehouse staff?

Select one option:

75 to 100+%

50 to 75%

25 to 50%

0 to 25%

How quickly do new warehouse associates become fully (or nearly fully) productive?

Select one option:

In a day or less

In 5 days or less

In 2 weeks or less

In 2 weeks or longer

On average, how much time passes between order receipt and shipment of goods from your warehouse?

Select one option:

2 hours or less

4 hours or less

1-2 days

More than 2 days

How satisfied are customers with your returns processes?

Select one option:

Very – consistently high ratings

Good – customers satisfied overall

Average – receive mixed ratings

Not very – receive many low ratings

Do you have comprehensive access to real-time data and KPIs about your supply chain operations?

Select one option:

Yes have good access, information addresses my questions

Have sufficient access for my needs, with some restrictions

Not currently but plan to improve availability of real-time data

No, don’t have access currently

To what extent are the workflows in your warehouse operations automated and paperless?

Select one option:

Fully automated

Mostly automated (~ 50% or more)

Partly automated (less than ~ 50%)

Currently only a few or no automated workflows

How well can you scale your warehouse operations to accommodate seasonal fluctuations?

Select one option:

Can scale operations as needed

Can scale reasonably well, but flexibility needs improvement

Have limited scalability – seasonal peaks are a challenge

Have minimal or no scalability – we tend to lose business during seasonal peaks

Do you feel you have sufficient end-to-end visibility into your own supply chain network to assess and mitigate disruptions?

Select one option:

Yes, we have good visibility

Somewhat – visibility into some parts of our supply chain network

Limited – visibility into individual systems

Not really – currently no or limited visibility

Do you have multiple projects underway to increase the environmental sustainability of your warehouse operations and make them “greener”?

Select one option:

Yes, multiple projects underway

Yes, a few projects

Not yet, but projects are planned

Currently no projects planned

Have you implemented a certified environmental management system for your supply chain operations (for example, according to ESG criteria)?

Select one option:

Yes

No, but plan introduction

No, but have informal environmental management system applied

No, not planned currently

How do you typically plan facility improvements and assess their impact, prior to making the investment?

Select one option:

We plan and estimate impact based on experience

Leverage consultants to plan and assess impact

Use tools like Microsoft Excel

Use simulation and modeling tools

To what extent do you use automation technology in your warehouse, such as robotics, conveyors, carousels, shuttle systems?

Select one option:

High – mostly automated with minimal human intervention

Medium – some components automated, some manual

Low – basic level of automation, mostly manual processes

No or almost no use of automation

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How does your supply chain measure up?

Take this rapid self-assessment: gain instant insights and start determining priorities